Benefits
14 Nights Self Quarantine Package
Book 14-night stay from HK$8,288 (inclusive service charge) with the following benefits:
- Free daily breakfast box for 1 person (not applicable to Standard Room Package)
- Free premium WiFi (up to 1000Mbps and 10 devices at a time) with Dedicated Internet Access (DIA) to ensure reliable and high speed connectivity
- Free 24-hour food delivery service from lobby to guest room by hotel staff (for food ordered via any food ordering apps, e.g. Deliveroo, Foodpanda)
- Free coffee/ tea maker
How Safe it is to Stay with Us?
New Normal . New Measures under COVID-19 at Dorsett Wanchai
We partner with Ecolab, a global leader in infection prevention solutions and expertise, and use their Ecolab’s Disinfectant Cleaner 2.0* to comprehensively clean and disinfect high touch areas in public areas, as well as all guest rooms and air-conditioning system.
*Ecolab’s Disinfectant Cleaner 2.0 is a germicidal /virucide detergent effective in killing 30 pathogens. This product is registered by the US Environmental Protection Agency as reliable and safe.
Air-conditioning System
The air conditioner installed in our hotel rooms uses a fan coil unit system. This type of system places the unit consisting of the fan and the coil directly in the guest room. This means each guestroom have its own independent pipe, which connects to the main fan on the roof of all hotels, allowing fresh air to be drawn from the outside to each room, and through an air filter disinfected with Ecolab’s medical grade disinfectant.
Drainage and Ventilation
All drain outlets are regularly disinfected with 1:99 bleach water and the hotel sewage pipe system is discharged through an independent drainage pipe and vent system. Since there is an independent pipe supplying fresh air to each room, this prevents negative pressure on the airflow and the U-shaped traps from drying out.
Use of Technology
We use Whiz – the AI vacuum cleaner to deep clean carpets. It can effectively remove bacteria, virus, dirt, mold and hidden dust that cannot be collected by conventional human cleaning. In additional, we have installed an AI thermal scanner to detect elevated skin temperature in high traffic public areas.
Test Kits Available 24/7
Project Screen by Circle - The Covid-19 test kit is available for sales at the reception. This 'Do-It-Yourself' test kit has an analytical accuracy of 99.9% with results available within 24-48 hours with a daily laboratory cut-off time of 5pm.
Extra Comfort & Convenience
We have also launched a new foodpanda menu featuring a list of the city’s best restaurants to enhance our guests’ in-room dining experience. There are two vending machines fully-stocked with sanitizing amenities and daily necessities available for sale.
Our Standard Hygiene and Safety Guidelines
- Using Ecolab disinfectant cleaner 2.0 to clean air con air outlet / return nozzle and dust filter every day
- Housekeepers will use Ecolab disinfectant sprayer to sterilize every checked out room prior to new guest’s arrival.
- Multiple disinfectant and anti-epidemic sprayers are installed within hotel areas
- Increase the cleaning and disinfection frequency of public areas and facilities to once every hour
- All public areas in the hotel are providing 70-80% alcohol-based hand rub/ gel for guest and staff use, and providing refill service for guests to use when going out
- A dedicated queue for all arriving guests to take a body temperature scan and fill out a health condition and travel history survey
- All staff on duty are required to wear surgical masks, and depending on the job function of the staff, further provide them with additional anti-pandemic equipment (including eye protection, protection gown and gloves)
- All staff reporting duty will need to receive a body temperature scan
Our Commitment to Clean Standards
At Dorsett Wanchai, the safety and hygiene of our guests and associates are our first priority. With this in mind, in the event that a guest is confirmed COVID-19 positive during the stay, the room will be thoroughly sanitized with Ecolab’s (the global leader in infection prevention solutions and expertise) medical-grade disinfectant sprayer. Apart from that, all linens and towels used including pillows, pillow cases, bed sheets, duvet, duvet cover, duvet topper, bed pad, bath towels, hand towels, face towels and bath mat etc. will be immediately disposed and replaced by complete new ones. With all these efforts, we strive to promise you a clean and hygienic stay environment that is COVID-19 free. Hope the above eases your mind before you check in.
To achieve so, please note that a cleaning fee of HK$2,000 and a linen replacement fee of HK$5,000 will be applied to the bill of the guest only if the guest is confirmed COVID-19 positive during the stay. We appreciate our guests’ understanding on this matter.
Very nice quarantine hotel with a phenomenal racecourse view
"I chose Dorsett Wanchai due to positive online reviews and the recommendation by Cathay Pacific, and it has proved its value. The room is spacious enough to host three pieces of my baggage and my yoga mat, and the view is just phenomenal. I can also open the window to have some fresh air, which is one of the best part of this hotel. There are two types of breakfast - Chinese and Western, which are filling enough as brunch for me."
- J Wong (Nov, 2020)
Excellent hotel guest service
"Eric Wong Guest Services Supervisor at the Dorsett Wanchai goes out of his way to assist me. I am in a 14 day Covid quarantine confined in my hotel room. I needed to send some documents to my lawyer by email but was having technical issues with my iPhone. Eric quickly resolved the issues by thinking on his feet and offered solutions. I am very impressed by his proactive professionalism and he is always polite and responsive. Top service!"
- Ann (Nov, 2020)
Quarantine
"Amazing service with calls to my room to check whether I was okay and needed anything. Lovely room itself and online food deliveries available, as well as exercise equipment through Dorsett Mart. The staff were very kind and courteous. The whole experience really didn't feel like a quarantine. I would definitely recommend for quarantine and for general holidaying, as I'm sure it's even lovelier when visiting for pleasure. Agnes, the manager, was very sweet and really took care to make sure I enjoyed my stay. The housekeeping staff, the guest services manager who you could contact 24/7 on WhatsApp, the concierge, etc., were all very kind and accommodating."
- Georga M (Nov 2020)
Excellent Customer Centric Service
“I’d like to extend my heart felt appreciation Lawrence who in charge of our check-in process. Our quarantine stay was a pleasant & very safe experience throughout. Housekeeping staff was attentive to our request. Special compliments to excellent customer services rendered to us by King, David & Gary upon our check out arrangements.”
- Julianer (Oct 2020)
Comfortable Long Stay
"I did long stay in this hotel. I enjoyed and felt comfortable. It has very nice landscape. During my stay, I could watch horse racing of happy vally at night. The chair is comfortable and the desk is big enough. I could sleep very well."
- K.Tokunaga (Oct 2020)
TERMS & CONDITIONS
