The New Normal. New Measures
under COVID-19 at Dorsett Wanchai 

Anti-Epidemic Hygiene Measures Certified

Dorsett Wanchai is one of the Hong Kong hotels with a series of anti-epidemic hygiene measures in place that are certified by the Hong Kong Quality Assurance Agency (HKQAA) under the "Anti-Epidemic Hygiene Measures Certification Scheme", ensuring guests a safe and healthy environment.

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Air-conditioning System

We use fan coil unit system, which places a fan and the coil directly in the guest room. Each room has its own independent pipe, which connects to the main fan on the roof, drawing fresh air from the outside to each room.

Drainage and Ventilation

Hotel sewage pipe system is discharged through an independent drainage pipe and vent system.  Each room has an independent pipe supplying fresh air, preventing negative pressure on the airflow and the U-shaped traps from drying out.

The Autonomous “Whiz Gambit” Cleaning Robot

We use Whiz Gambit to deep clean carpets. It’s a combination of the Whiz robot and the Gambit by companies Softbank and Avalon - the Whiz part removes bacteria, virus, dirt, hidden dust and battles airborne fungi to improve indoor air quality while the Gambit part reduces over 99.9% of the bacteria by the ISO standards and is proved to have a 99.9% efficiency against a wide range of pathogens, including the COVID-19 virus through SGS disinfect testing.

Robust Iot UV-C Air Purifier

Meeting the requirement of Food and Environmental Hygiene Department, this Robust loT UV-C Air Purifier on every guest floor has H13 HEPA and Active carbon filters which are 99.95% efficient at capturing and removing airborne particles that are no more than 0.3 microns in diameter, including harmful particulates such as PM 2.5 and other allergens, dust, mold and pollution from the air. It also provides Ultraviolet-C sanitisation which is 99.9% efficient in disinfecting the air and killing germs, and PM2.5 high-sensitivity laser sensor to accurately monitor the standard of air quality on each floor and ensure air is being circulated and disinfected regularly 24/7.

Rice the Delivery Robot

To cut down on human contact, Rice the Robot is in use to assist our staff in delivering amenities to guests all over the hotel, in a delightful way.

AI Thermal Scanner

Detect elevated skin temperature in high traffic public areas. People with a fever will be immediately identified. This device will enable key departments to be notified simultaneously when a guest is experiencing fever.

Daily Professional Cleaning & Sanitizing

We make sure every guest room is cleaned and sanitized with Ecolab’s Disinfectant Cleaner 2.0 and use Ecolab disinfectant sprayer to sterilize every checked out room prior to every new guest’s arrival. 

Extra Convenience

We have also launched a new foodpanda menu featuring a list of the city’s best restaurants to enhance our guests’ in-room dining experience. There are two oversize vending machines fully-stocked with sanitizing amenities and daily necessities available for sale.

Test Kits Available 24/7

The Covid-19 test kit by Prenetics is available for sales at the reception.  This 'Do-It-Yourself' test kit has an analytical accuracy of 99.9% with results available within 24-48 hours with a daily laboratory cut-off time of 5pm.

Social Distancing & Facemask

Our guests are strongly advised to maintain a distance of 1.5metre with one another in the hotel. According to the Prevention & Control of Disease Ordinance (Cap 599) it is mandatory for everyone to wear a mask not only on public transport but at all indoor public places.

Hygiene in Public Areas

We increase the cleaning and disinfection frequency of public areas and facilities to once every hour and install multiple disinfectant and anti-epidemic sprayers within hotel areas.