• Exterior view of Dorsett Wanchai Hong Kong

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Frequently Asked Questions

Welcome to our Frequently Asked Questions page at Dorsett Wanchai! Here, we address the most common inquiries related to room reservations and your stay with us. Whether you’re curious about our amenities, booking procedures, or need assistance during your visit, our comprehensive answers are designed to enhance your experience. We strive to ensure that your stay is as seamless and enjoyable as possible, so you can focus on creating wonderful memories in Hong Kong.

Our standard check-in time is 15:00 and check-out time is 11:00.

Dorsett Wanchai implements a 100% indoor smoke-free policy. Smoking is not allowed in its 454 guestrooms to ensure a healthier staying environment.

Gym Room in our hotel opens 24 hours daily, equipping with treadmill, dumbbells and a wide range of fitness equipment.

The hotel is only 8-minute walk away from the Causeway Bay MTR station.

Dorsett Wanchai is a mere 45-minute taxi drive from the Hong Kong International Airport to the hotel. Alternatively, you can take the airport express train from the airport to Hong Kong Station, followed by a short taxi ride to the hotel.

Times Square and Hysan Place Shopping Mall are both within a 10-minute walk away from the hotel while popular tourist destinations such as Ocean Park, Stanley Market and The Peak are within easy reach with other transport.

We offer a Foodpanda in-room menu, which includes 13 of the best restaurants in town, featuring Japanese, Thai, Western, Vegetarian Indian, Halal, Michelin-recommended Cantonese cuisines…with over 100 items. Food is available from 08:00 am until midnight daily.

The room charges shall be settled in full upon check-in.

Guests aged 12 and under are considered children in our hotel. They will not be charged extra if they share the bed with their parents.

Most of our promotional packages offer free cancellation 24 hours prior to arrival. Kindly refer to the booking engine for respective cancellation policies.

It depends on the promotional packages you book and is subject to the hotel situation. Guests who book directly via the hotel's official website enjoy a flexible check-in time followed by a 26-hour Full Stay.